Terms and conditions

Minimum age to enrol in TARONJA is 18.
Only special cases of students under 18 will be attended.
For students under 18, TARONJA SCHOOL needs that the legal representative or legal guardian of the minor, accepts the terms and conditions of TARONJA SCHOOL in a document attached. “Student under 18”.


Once you have booked your course we will send you the inscription form and a detailed invoice. In case you choose to pay a deposit to secure the reservation this amount will be deducted from the total cost. Once we receive your deposit of 150€ we will send you an invoice and all the course documents as a proof of enrolment.

 In order to assign you the most suitable class to your level and not to miss out any lesson on your first day, we will send to you our level test along with the invoice.

The student has to inform the school about student´s arrival details: day, time, flight number, etc., at least 15 days before the arrival date. This is very important for us to arrange that someone will be waiting for the student in the apartment and provide him/her with the key when they arrive in Valencia.

Students should arrive on Sunday before the beginning of the course before 11pm directly to his/her accommodation. Students arriving after 11:00 pm must book and pay the Taronja airport transfer service.

One week before the beginning of the course Taronja will send you their accommodation details (name, address...). Students have to check out before 12:00 am (noon) on Saturday after the end of their course.

Arriving and departing on different days to the ones exposed above is possible if paying an extra charge (extra nights might be possible at extra cost). Students staying in apartments must leave a deposit of 50€ on the first day of class.

TARONJA can also pick you up at the airport at an extra cost of 50€ (60€ two people coming together). If the student wants this service he/she has to book it 3 days before his/her arrival.

TARONJA students are insured by the school, inside the school through a third party and outside the school in the activities organized by the school (trips, extra activities outside the school…). Our students ARE NOT insured by TARONJA school against illness, accident, theft, loss of personal possesions, or any other inconvenience.

TARONJA will not accept any responsibility for such occurrences. Students should check if their home country has any kind of medical agreement with the Spanish Social Security.
European Community students and Suisse students should obtain the TSE (Sanitary European card). This is an individual card to obtain assistance during a temporal period in any city of the European Community or Switzerland.

Non-European community citizens should have an international health insurance policy valid for Spain.

Taronja School offers the possibility of arranging a medical insurance for students at an extra cost. See price list.

This clause applies to all the courses in general:
Maximum number of students per class is 12, minimum is 4. If the number of students per class is 4 or less than 4, the school has the right to reduce the number of class hours to half the total (because this is basically like private lessons). If the student does not want to accept this agreement, he/she will only have the right to be refunded the corresponding amount of the reduced lessons.

Examples of course reductions:

The INTENSIVE Course consists of 20 lessons of 50 minutes per week.
The reduction of 20 weekly lessons of intensive course, of 50 minutes each (in total 1.000 minutes), would result in half the total:
500 weekly minutes, divided in two lessons of 50 minutes per day.

The D.E.L.E or BUSINESS course consists of 20 lessons of intensive course per week + 5 weekly lessons focused on the D.E.L.E.
exam or on the specific language for business.
The reduction of the 5 weekly specific lessons for D.E.L.E. / NEGOCIOS, of 50 minutes each (in total 250 minutes), would result
in half the total: 125 minutes, divided in two lessons of 63 minutes per week.

The SUPERINTENSIVE course consists of 20 lessons of intensive course per week + 10 weekly lessons focused on conversation
and pronunciation.
The reduction of the 10 weekly specific lessons for conversation and pronunciation, of 50 minutes each (in total 500 minutes),
would result in half the total: 250 minutes, divided in 1 lesson of 50 minutes per day.

There will be no lessons on public holidays. You can check dates on this manual. No compensation will be made for these days.

TARONJA School expects that all students will fulfil correctly all class schedules, respecting thus the rest of students. Students will have to complete and send to us the level test at least one week before the start of the course.

Duration of class hours is 50 minutes.

09:00 to 10:40 Intensive Course (Morning Pass)
10:40 to 11:00 Break
11:00 to 12:40 Intensive Course (Morning Pass)
12:45 to 13:35 Conversation workshop / private lessons
13:35 to 14:25 Conversation workshop / private lessons
14:25 to 14:30 Break
14:30 to 16:10 Intensive Course (Afternoon Pass)
16:10 to 16:30 Break
16:30 to 18:10 Intensive Course (Afternoon Pass)

We offer rotating schedules, for example:
Some of the groups will have Monday-Wednesday-Friday morning pass and Tuesday and Thursday afternoon pass. It will rotate
each week, so everyone will be able to enjoy 2 “free mornings” and 3 “free afternoons” or vice versa every week.

On the first Monday of his/her course, the student will come to the school at the following times:
Morning Pass- 08:45 am.
Afternoon Pass- 14:15 pm.
At 9:00 am or at 14:30 pm, depending on the shift, the student will start directly the Spanish lesson.
The student will come to the school secretary where he/she will be given the welcome pack and will be told the class to attend.
New students will have a gathering for useful advice and important information on their first day.
NOTE: We want to remind everyone that the first day of class everything is new for you and for us, so please KEEP CALM if you
have any problems or complaints regarding your accommodation, classes, etc. Once you finish your lessons come to the secretary
and we will try to solve your questions and find solutions for your problems.


-Levels A1, A2, B1 material is included.

-Level B2 needs a book: 24€

-Level C1 needs a book: 24€

All students who complete a Spanish course in Taronja School will receive a School Certificate that follows the “Common European Framework of Reference for Languages”.
However, to receive the Certificate it is necessary to assist to, at least, 80% of the lessons.

TARONJA expects from the student that he /she follows some basic rules of behaviour that affect the School and the accommodations. In case of any inappropriate or unacceptable behaviour, the student may be required to leave immediately; in this case no refund will be made. TARONJA School is the only arbiter in such cases to decide what constitutes serious misconduct. In any case, ALL students will be required to pay for any damages caused. When students enrol in TARONJA they agree with all the things above mentioned.

Due to internal policy, all cancellations must be notified to TARONJA in advance by writing.
In cancellations made 30 days before the course starts, the school will refund all fees paid deducting just the enrolment fee (45€).
The school will keep this amount during the current year for a possible course at a later date. After the end of the current year this
amount will be kept by the school.

In cancellations made 15 days before the course starts, the school will refund all fees paid deducting the deposit (150€). The school
will keep this amount during the current year for a possible course at a later date. After the end of the current year this amount
will be kept by the school.

In cancellations made less than 15 days before the course starts, the school will refund the student just the 60% of the course. The
other 40% will be kept by the school during the current year for a possible course at a later date. After the end of the current year
this amount will be kept by the school.

Money WILL NOT be refunded in case a cancellation is made once the course and/or accommodation has started. Only special cases
due to illness of the student, or of a close family member, will be considered upon the presentation of a medical certificate.
TARONJA reserves the right to cancel courses when insufficient bookings are made, and to transfer students to other courses. In both
cases a full refund of fees, including deposit money, will be made if the student should request so.

Maximum number of students per class is 10, minimum is 3. If the number of students per class is less than 3, the school has the right
to reduce the number of class hours to half the total (because this is basically like private lessons). If the student does not want to
accept this agreement, he/she will only have the right to be refunded the corresponding amount of the current week.

In no case will money be refunded if a student arrives after the beginning of the course, or misses class days, under his/her responsibility.
If the student cannot assist one day to his/her class, he will not reclaim the school the refund of the class, there’s no
possibility to recover it. Students going to miss a whole week have to inform the School 7 days before.

A student may postpone his/her starting date by notifying TARONJA with a minimum of 7 days before the course starts. All fees will
be transferred to a later starting date.


Private Policy of TARONJA*

    • What information does shop.spanishcoursespain-valencia.com collect?

    • How secure is my personal information?

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      use my personal information?

    • How can I access or modify my personal information?

    • About changes to this policy

    • (How to) contact us

shop.spanishcoursespain-valencia.com collect knows that you care how your personal information is used and protected, and we appreciate your trust that we will do so responsibly. We take the protection of your information seriously. This policy decribes our online information practices and the choices you can make about the way your information is collected and used.

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On certain pages you have the ability to order products, make requests and register to receive various materials. The types of personal information collected on these pages are: first name, last name, e-mail address, phone, mailing address, information about your level and motivation for studying Spanish and credit / debit card information (only when you purchase an item, such as an online Spanish course). You can always choose not to submit the information requested, understanding that you may be unable to take advantage of the features On certain pages, you can submit basic information about other individuals. For example, if you want to send a link to a friend about our services, you will need to submit your friend's e-mail address. All of your personal data will be used only for purposes for which you submit them. For example, your friend's e-mail address will only be used to forward him / her your e-mail recommendation

Information Collected Electronically

We also store certain types of electronic information when you interact with us on our website. We use "cookies" and obtain certain information from your web browser. By transferring these alphanumeric identifiers to your computer's hard drive, we are able to recognize you during future visits to our website, so that you can benefit from special features. You can disable your computer from accepting new cookies if you choose, understanding that you will then be unable to take full advantage of some of our website features. We also use Web metrics tools to automatically track certain electronic information about your visits to our website. We use this aggregate information to do internal research on our visitors' interests and behavior, to help us better understand and serve them. This information includes the URL that you just came from, which URL you go to next, what browser you are using and your IP address. We use this aggregate data without connecting it with any personally identifying information How Cookies are NOT used on this web? We will never collect sensitive personally identifiable information about you including your address, password, credit/debit card data, etc., Who uses the information stored in Cookies? The information stored in the Cookies of our website is used exclusively by us, except for those identified below as "Third party cookies", which are used and managed by external entities to provide services requested to improve our services and the User experience when browsing on our website. The main services for which these "third-party cookies" are used are the obtaining of access statistics and guaranteeing the payment transactions made. How do I disable and eliminate the use of Cookies? To restrict, block or erase the Cookies of this website you can do so, at any time, by modifying the configuration of your browser according to the guidelines indicated below. Although the parameterization of each browser is different, it is usual that the configuration of cookies is made in the "Preferences" or "Tools" menu. For more details on the configuration of Cookies in your browser, see the "Help" menu of it.

How secure is my personal information?

To prevent unauthorized access, maintain data accuracy and ensure the correct use and transmission of your information, we have implemented the appropriate physical, electronic and managerial procedures to safeguard and secure the information collected from you online. To protect your information, we use Secure Sockets Layer (SSL) software, which encrypts all of the information that you input into our forms and the information you provide when performing a credit card transaction. Notwithstanding the above, the user should be aware and is hereby expressly warned that security measures on the Internet are not foolproof. Concerning credit card transactions, we only reveal the last five digits of your credit card numbers when confirming an order with you. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

How long do we keep your data?

The personal data provided will be kept as long as you do not request its deletion.

How does shop.spanishcoursespain-valencia.com collect use my personal information?

We use the information that we collect from you to process your requests, enhance and personalize your Enfocamp experience and, only when you have given us permission to do so, to send you newsletters and other e-mail communications We use aggregate and non personally identifying information (such as the URL from which you arrive at our site) without using any information that would identify you. For instance, we would use this non-identifying and aggregate information to better design our website and to track results of marketing and promotional campaigns We never use or share the personally identifiable information you provide to us online in ways unrelated to those described in this policy, nor will we share your information with third parties without your permission. Please be aware that when you click on an advertising banner on our website that takes you to a different website, you begin to interact according to the privacy policy of the other website. We encourage you to read the posted privacy statement of any website you visit before providing your personal information

How Can I Access Or Change My Personal Information?

You have the right to request a copy of the personal informationTaronja* holds about you, to make any changes and to ask that it be deleted. Please address requests to the addresses listed below, in the section How to Contact Us

About Changes To this Privacy Policy

Taronja may revise this policy from time to time. If we make any substantial changes, we will post these amendments on our website so that you are always aware of the information we collect, how we use it and how you can access or update your personal information. The processing of personal data and the sending of communications by electronic means abide by the regulations established in the Ley Orgánica 15/1999 (Organic Law 15/1999) of 13th December, of Protección de Datos de Carácter Personal (Personal Data Protection) of the B.O.E 14/12/1999 (Spanish Government Official Bulletin of 14/12/1999) and in the Ley 34/2002 (Law 34/2002), of 11th July, of Servicios de la Sociedad de la Información y de Comercio Electrónico of the B.O.E. 12/07/2002 (Services of the Information Society and Electronic Commerce).

How to Contact us

TARONJA* Calle Convento Santa Clara 10, 1ª, 46002 - Valencia - España Tel: (+34) 325 85 45 Fax: Send us an email: info@taronjaschool.com.

TARONJA* is a trading mark; the services provided related to teaching will be invoiced by the entity Villa-Herba, S.L. inscribe in Valencia Mercantil register, volume 7797, book 5093, paper 142, page V-96741 with CIF B97457600, and those related to accommodation and complementary services by the entity PaellaParty, S.L. inscribe in Valencia Mercantil register, Volume 10191, paper 172, 1º inscription, page V-173109 con CIF B98864994.